Buying from Malkar
Returns & repairs
When we accept returns and how repairs work.
We stand behind our products and resolve genuine concerns promptly.
Raising a concern: Contact us within 7 days of delivery with your order details, a description of the issue and photographs.
Returns: Accepted only with our prior approval. Goods must be unused and in their original condition and packaging.
Custom items: Custom and made-to-drawing products cannot be returned, except for genuine manufacturing defects.
Defects: Returned items are inspected; confirmed defects are repaired, replaced or credited.
Repairs: Repairs outside these terms are chargeable and quoted before any work begins.
Full terms: our Returns, Refunds and Cancellation Policy.
Questions about your order?
Our sales team can confirm lead times, terms and delivery for your requirement.